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THE LAUNCHPAD

Privacy Policy

Effective Date: May 30, 2026

 

This Privacy Policy describes how The Launchpad ("we," "us," or "our") collects, uses, and protects the personal information you provide when you visit thelaunchpad.com or interact with our services. By using our website or submitting your information through any of our forms or funnels, you agree to the practices described in this policy.

 

1. Information We Collect

Information You Provide Directly

When you fill out a contact form, request a consultation, or opt in to our communications, we may collect:

  • Full name
  • Email address
  • Phone number
  • Business name and location
  • Service interests and project details

Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring URLs and device information
  • Cookies and tracking pixel data (including the Meta Pixel and Google Analytics)

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and schedule consultations
  • To send you relevant marketing communications, including email and SMS messages
  • To deliver and improve our services
  • To manage our client relationships through our CRM platform (GoHighLevel)
  • To run and optimize paid advertising campaigns on Meta (Facebook/Instagram) and Google
  • To analyze website traffic and user behavior to improve our content and offerings

 

3. SMS and Email Communications

By submitting your phone number through any form on our website or funnels, you expressly consent to receive SMS (text) messages from The Launchpad. These messages may include appointment reminders, follow-up communications, promotional offers, and service updates.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. For email communications, you may unsubscribe by clicking the unsubscribe link included in every email or by contacting us directly.

 

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance your experience on our website and to support our advertising efforts. Specifically:

  • Meta Pixel: We use the Meta Pixel to track website activity and serve targeted ads on Facebook and Instagram. This may involve the collection of browsing data associated with your device.
  • Google Analytics: We use Google Analytics to understand how visitors interact with our website. This data is aggregated and anonymized where possible.
  • GoHighLevel (GHL): Our CRM platform may set cookies related to form submissions and funnel tracking.

You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

 

5. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • GoHighLevel — CRM, lead management, and marketing automation
  • Meta (Facebook/Instagram) — advertising and pixel tracking
  • Google — analytics and advertising
  • Our team members and contractors, including offshore support staff, who operate under confidentiality obligations

These parties are authorized to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your data.

We may also disclose your information if required to do so by law or in response to a valid legal request.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with applicable legal obligations. If you would like your information removed from our records, please contact us using the information below.

 

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the information we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data
  • The right to opt out of marketing communications
  • The right to opt out of the sale or sharing of personal data (California residents — CCPA)

To exercise any of these rights, please contact us at the information provided in Section 10.

 

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.

 

9. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

THE LAUNCH PAD, LLC

209 155th St SW

Lynnwood, WA 98087

Website: thelaunchpad.com

Email: info@thelaunchpad.com

Phone: 206-678-0951

 

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

The Launchpad — thelaunchpad.com